Terms and Conditions

Check-in and Check-out Policy

Check-in time: 24 hours.

Check-out time: 24 hours from the time of check-in.

Early check-in or late check-out is subject to availability and may incur additional charges.

Booking Policy

All reservations must be confirmed with valid contact details and payment information.

A government-approved photo ID is mandatory for all guests during check-in.

Advance payments for bookings are non-refundable, except under certain cancellation policies.

Cancellation and Refund Policy

Free cancellation is allowed up to 24 hours before the check-in date.

Cancellations made less than 24 hours prior to check-in may incur a cancellation fee equal to one night’s stay.

Refunds (if applicable) will be processed within 7-10 working days.

Guest Conduct

Guests are requested to maintain decorum and avoid any activities that may disturb other occupants.

Any damage to hotel property by the guest will be charged accordingly.

Payment Terms

Accepted payment methods: Cash, Debit/Credit cards, and online payment platforms.

All charges must be settled during check-out unless otherwise agreed upon in advance.

Room Policy

Maximum occupancy per room is as per the room type specified during booking.

Smoking and non-smoking rooms are available upon request, subject to availability.

Child Policy

Children under 6 years can stay free of charge when using existing beds.

Additional charges apply for extra beds or services.

Child Policy

Children under 6 years can stay free of charge when using existing beds.

Additional charges apply for extra beds or services.

Safety and Security

The hotel is not responsible for the loss of personal belongings. Guests are advised to use the in-room safes where available.

CCTV cameras are installed in common areas for safety purposes.

Pets

Pets are not allowed unless explicitly mentioned during the booking process.

Force Majeure

The hotel reserves the right to modify or cancel bookings due to unforeseen circumstances such as natural disasters or government regulations.

Privacy Policy

Guest information will be used solely for reservation and communication purposes. The hotel will not share personal data with third parties without consent.

Dispute Resolution

Any disputes will be resolved under the jurisdiction of Kancheepuram courts.